BF4 TDM Hackers

Welcome to the forums and thank you for playing on our BF4 server first of all. I just looked at the options on the control panel and I dont see either option to add either of those on the server through there. Is that something I can add do you know? Also because I have the server set to official it wont let me ban people.Im still a noob when it comes to running the BF4 game, as you can see we are mainly COD4.

@admin I don't know what software you are using.  There should be an enable voting button, custom servers are new to me also.  It's really really annoying,  I play a lot on that server and hackers join and I have to quit

I rent the server from www.nfoservers.com and its their control panel that I use. This is what I see.

Additional settings Files modified by this section

set normal :: set hardcore :: set infantry-only :: set classic :: set noob

Player limit:
Spectator limit:
Use commanders?	Locked when official
Tickrate:

Password the server?	Locked when ranked/official
Preset map cycle:

Round time limit:	%
Tickets given:	% Range: 100 (official), 75-400 (ranked)
Ticket bleed rate:	% Range: 100 (official), 75-125 (ranked), 1-300
Vehicle respawn delay:	% Range: 100 (official), 1+ (others)
Respawn delay:	%
Soldier health:	% Range: 60-125 (ranked/official)
Bullet damage:	% Locked when ranked/official
Idle timeout:	Range: 225-86400 (ranked/official)
Idle timeout round ban:
Round start player count:
Preround start player count:
Preround duration (s):
Ready timeout:	s Range: 180 (official), 30-300 (others)
Ready player count:	Range: 1 (official), 0-33 (others)
Ready players %:	% Range: 33 (official), 0-100 (others)
GunMaster weapon set:	Range: 0-4
Allow vehicles?	Locked when official
Enable friendly fire? Locked when official
Enable 3D spotting?	Locked when official
Show nametags?	Locked when official
Show hud?	Locked when official
Show minimap?	Locked when official
Allow minimap spotting?	Locked when ranked/official
Use killcam?	Locked when official
Use hit indicators?	Locked when official
Auto-balance teams?	Locked when ranked/official
3rd person cameras?	Locked when official
Regenerate health?	Locked when official
Whole-mag reload?	Locked when official
Spawn on squad leader?	Locked when official
Aggressive join?
Allow all spectators?	Locked when official
Only allow noobs?
Allow all unlocks?	Locked when ranked/official
Skill-based balancer?	Locked when official

You have to set it to ranked and not official.  Same dude is back on right now.

When I set it to ranked no one comes in at all, I changed it to ranked and added him to the ban list and then set it back to official, hopefully it works

I gotta say, i go in there on certain nights and its tough to verify when people are hacking.